Customer Records Privacy Policy

Last updated: 21 April 2026

WADM Limited operates WADM.io and a portfolio of online businesses, websites, and digital projects across different niches.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when someone visits WADM.io or one of the websites and projects operated by WADM Limited.

Who we are

WADM.io is the umbrella website for WADM Limited.

We build, manage, and grow our own websites and digital projects. Some of our projects may have their own website, brand name, forms, tools, or user flows, but they are operated by WADM Limited unless stated otherwise.

Information we collect

We collect information that users choose to provide to us, as well as basic information needed to run and improve our websites.

This may include:

Name

Email address

Phone number, if submitted

Company name, if submitted

Message or enquiry details

Information submitted through forms on our websites

Project-specific information needed to respond to a request or provide the website experience

Basic technical information, such as browser type, device type, pages visited, traffic source, and general usage data

We do not ask users to provide sensitive personal information unless it is clearly needed for a specific project or service.

How we use information

We use personal information to operate our websites, respond to users, and manage our online projects.

This may include using information to:

Respond to enquiries

Provide information requested by the user

Operate our websites and online projects

Manage contact forms, applications, sign-ups, or project-specific requests

Provide support

Improve our websites, content, and user experience

Monitor website performance and security

Measure advertising and marketing performance

Keep records needed for business, legal, or administrative purposes

We do not sell personal information.

Contact forms and enquiries

When a user submits a form on one of our websites, we use the information provided to understand the enquiry and respond to it.

The information may be stored in our email, website systems, form tools, CRM, spreadsheets, or other business systems used by WADM Limited to manage enquiries and projects.

Cookies and analytics

Our websites may use cookies, analytics tools, and similar technologies to understand how people use our sites and to improve performance.

This may include information such as:

Pages visited

Time spent on the website

Traffic source

Device and browser information

Approximate location based on IP address

Interactions with forms, buttons, or pages

We may use tools such as Google Analytics, Google Ads, tag management tools, hosting analytics, or similar services to help us understand website performance and advertising results.

Users can control cookies through their browser settings.

Advertising

WADM Limited may use advertising platforms, including Google Ads, to promote our websites and projects.

Advertising platforms may use cookies, pixels, or similar technologies to measure ad performance, prevent fraud, and show relevant ads. These platforms process information according to their own privacy policies and settings.

Who has access to information

Access to personal information is limited to people and tools needed to run WADM Limited’s business.

This may include:

WADM Limited team members

Website hosting providers

Email providers

Analytics providers

Advertising platforms

Form, CRM, or support tools

Payment or account systems, where relevant to a specific project

Professional advisers, where required

We only use these tools where they are needed to operate our websites, respond to enquiries, manage projects, or keep the business running securely.

Sharing information

We do not sell users’ personal information.

We may share information with service providers who help us operate our websites and business systems. These providers may process information on our behalf for hosting, email, analytics, advertising, security, storage, support, or other operational purposes.

We may also share information if required by law, regulation, legal process, or to protect the rights, safety, or security of WADM Limited, our users, or our websites.

How we protect information

We use reasonable technical and organisational measures to protect personal information.

This includes limiting access to information, using secure business systems, maintaining website security, and working with reputable hosting, email, analytics, advertising, and software providers.

No website or online system can be guaranteed to be completely secure, but we take appropriate steps to protect the information we handle.

How long we keep information

We keep personal information only for as long as needed for the purpose it was collected.

For example, we may keep enquiry information while we are responding to a user, managing a project, maintaining business records, or meeting legal or administrative requirements.

When information is no longer needed, we delete it or anonymise it where practical.

User rights

Depending on where a user lives, they may have rights over their personal information.

These rights may include asking us to:

Confirm what personal information we hold

Correct inaccurate information

Delete personal information

Restrict or object to certain uses of information

Provide a copy of information they have submitted

To make a request, users can contact us through the contact details published on WADM.io.

Links to other websites

Our websites may link to third-party websites, tools, or services.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policy of any external website they visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our websites, projects, tools, or legal requirements.

The latest version will be posted on this page with the updated date at the top.

Contact us

For privacy questions or requests, contact:

WADM Limited
Website: https://wadm.io